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Terms & Conditions

Right from the beginning, I want all my clients to feel welcomed, safe and comfortable.  Finding a great mindset coach and sound healer is like finding a best friend.

I am more than just a coach or sound healer. I am a listener, a friend, a cheerleader, someone who understands and supports you in your journey, whether that be in business or in your health and wellbeing.

In my business I strongly value

Commitment

Collaboration

Excellence &

Fun.

You will see this in all that I do.

Most importantly, I also acknowledge the traditional custodians of the country I work on, the Yawuru people, past, present & emerging.  My business is an LGBTQ+ friendly space and a friend of Broome Pride.

Terms & Conditions

For Coaching Terms and Conditions Click HERE

https://annahastie.com/coachingterms/

Sound Bath Classes and Private Healings.

Payment

Cash & EFTPOS accepted.

Healing sessions – Can be paid full online or on the day of the appointment.

Classes – to be paid in full at time of booking.  Last minute cancellations or missed classes are non-refundable.

1st March 2020 – $15 late payment fee will be applied for any payments not made by close of business on the day of the appointment.

Gift Vouchers 

Available for Sound Healing classes.

https://app.acuityscheduling.com/catalog.php?owner=20521778

Anyone holding a current/valid gift voucher is eligible to book in for the service or for the value of the voucher.

All Vouchers:

Not redeemable for cash
No extensions on expiry date.
Non-refundable.
No responsibility for lost or stolen vouchers.

Class Passes 

Can be used to book a friend or family member within the expiry date.
Not redeemable for cash
No extensions
Non-refundable.
No responsibility for lost or stolen vouchers.

Late Arrivals

Please arrive at least 5 minutes before your appointment to maximise our time together.   If you arrive late, and I have an appointment immediately after yours, I may not be able to honour your full treatment time and retain the right to charge you the full treatment fee.

Cancellations

Private Healing  Session 

For each appointment made you will receive a confirmation email and then a text reminder the day before your appointment. 

Need to reschedule or cancel?  No worries! Please let us know within 24 hours of your appointment of any changes by text, call or email.   

For all missed/no shows or last minute cancellations will be charged 50% of the appointment.  Invoice sent for payment.

This policy also applies to scheduled appointments to be paid with a Gift Voucher.

**Distance/Virtual 1:1 Sound Healings will be charged 100% of the appointment.

Sound Bath Classes

For each class booking made you will receive a confirmation email and then a text reminder the day before your appointment. 

If you need to change, please let us know within 24 hours of your appointment of any changes by text, call or email.   

Classes are non-refundable if missed, failed to attend or last-minute cancellation.

Children & Teens

I am happy to treat children and teenagers under the age of 18.  It is a requirement that I ask a parent or guardian to be present during the appointment for any child under the age of 16.  

Privacy Policy

Anna Hastie is committed to the privacy of its clients. Personal information is treated as confidential and is used only for the purpose for which it was collected. Information kept on file will not be released to a third party without the express consent of the client or as required by law. A client’s file can be presented upon request by the client, but all records must stay in the possession of this clinic.